Shipping policy
We understand how excited you are to receive your new gift! our standard delivery time is 8-14 business days. However please note that this is an estimate, and in some cases, the delivery time may take longer. Factor like holidays, weekend, and unforeseen shipping delays could affect your delivery time we appreciate your patience and assure you that we are doing out best to get your order to you as quickly as possible.
Shipping Times
Estimated delivery times:
- New Zealand: 8–14 business days
- Australia: 8-14 business days
- United States and Canada: 8-14 business days
-
Rest of the world 8-14 business days
PLEASE NOTE!
This is temporary and shouldn't take as long in future purchases!
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping option.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information.
Please allow up to 1-3 days for tracking updates to appear.
Lost or Delayed Orders
If your package has not arrived within the estimated delivery timeframe, please contact our support team and we will work with the shipping carrier to investigate the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
If an incorrect address is supplied and the order has already been shipped, we may not be able to issue a refund or replacement.
Any additional charges are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping, please contact us at